Case analysis Assignment Example | Topics and Well Written Essays - 1750 words

Case analysis - assignment ExampleThe data entered at this stage include prescription, drug, customer, payment as well as amends. The clay then performs drug utilization review against previous customer history to determine drug rightness of the drug as well as to avoid causing each harm. In case of any problem, the system comes to a stop until reviewed by a pharmacist.The next stage in the fulfillment fulfil is insurance discover. The process of insurance check comes in after drug utilization review. The system performs insurance check, after any hard stop had been reviewed, to determine the payor. Following successful insurance check, the script goes to the drudgery section. Under the production section, the required drugs for the script are counted by a certified pharmacy technician. beside the drugs are verified by a pharmacist to ascertain that the script has the right drugs, right quantities and the contained selective information is correct. After quality assurance, scripts are sealed in a bag and arranged in alphabetic order at the pick-up section, for customers to collect.The purpose and objective of CVS is to promote the health of customers by providing quality drugs according to the put down prescription in a timely manner. The purpose is derived from the organizational goals forming the basis of the sponsored research to identify problems and suggest possible changes and solutions to them. The problems identified in all five sections include unmanned drop off window, unsuitable drop off and drug utilization review hard stop. Other problems included insurance check errors, insufficient inventory for filling the script during production stage as well as dreadful customer surprises like unauthorized refills and unprocessed scripts forcing customers to walk away with a bad impression having lacked medicine. hold time at the pickup section was also